How can we help?
The personalized service you deserve is just a click or call away. Contact your local branch location, get in touch with one of our departments below, or use our handy contact form to send us an email.
Customer Service Phone Numbers
Customer Assistance
Toll Free (800) 552-4123
(540) 552-2011
Fax (540) 951-6337
(540) 552-2011
Fax (540) 951-6337
Bank Cards (Credit/Debit)
(540) 951-6235 or (800) 951-6235
Fax (540) 951-6397
Fax (540) 951-6397
TeleBanc
800-981-2262
540-951-6355
540-951-6355
Online Bill Pay
800-895-8386
Human Resources
(540) 951-6371
Fax (540) 951-6324
Fax (540) 951-6324
Mortgage Loans
540-951-6257
Fax 540-951-6323
Fax 540-951-6323
Trust
540-951-6203
Fax 540-951-6320
Fax 540-951-6320
Visa®/Mastercard® Automated Inquiries
800-646-3110
VISA®/Mastercard® After-Hours Lost/Stolen Card
800-556-5678
800-556-5678
VISA® Debit Card
Lost/Stolen Card
(888) 297-3416
Outside the U.S.
(206) 389-5200
Credit Card Fraud Department
(866) 661-4232
Thrive® After-Hours Merchant Assistance
(800) 472-3272
Mailing Address:
National Bank
P.O. Box 90002
Blacksburg, VA 24062-9002
National Bank
P.O. Box 90002
Blacksburg, VA 24062-9002
Routing Number: 051403122
* These fields are required.
Thank you for your submission!
We will be in touch with you soon.
Request for Written Information or Notice of Errors on mortgage loans:Send requests for written information or notification of error(s) via letter and include borrower name, loan number and description of request or error to National Bank, Attn: Real Estate, PO Box 90002, Blacksburg VA 24062-9002.